Envato author level badge seems not working anymore

Envato Authors CodeCanyon
23

@oliverhenry Not yet! Have you seen any upgraded terms?

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24

No. I am assuming

25

I sent an email and they answered me on Nov 9, 2024, 09:50 GMT+11 but they have not fixed it yet! Over a month for a simple bug!

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26

Yeah, I do not think this is a difficult bug that will take a long time for technical team to fix. But it should have another reason behindā€¦

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27

I am curious why Envato doesnā€™t have any official announcement or update on it!

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28

Thereā€™s a saying:

ā€œIf it looks like a duck and walks like a duck, it is a duckā€

29

Hi, running into you here again :)))) I feel like this issue shouldā€™ve been fixed in just 1-2 hours, right? Why would they let it stay like this?

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30

Probably they are working in improving Elements and how to confuse clients moreā€¦

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31

The wait is taking longer than expected! Is this the first time Envato taking so much time to fix an issue?

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32

Hi all. Sorry for the late reply.

All the Author sales milestones are still being calculated, but the job that updates Author Level badges has been paused while the Market team troubleshoots some database performance issues. All your sales are still being counted, and weā€™re still paying the Elite Reward bonuses for each milestone.

There are a few similar issues affecting Envato Market at the moment, and any jobs that are consuming more resources than they should are being paused and updated to run more efficiently. Some parts of the Market codebase are now quite old, and were designed for a very different world with fewer Authors and far fewer items: for example, we now have at least one Author with over 1 million items in their portfolio.

The Market engineering team is working through a series of database performance improvements, aiming to get all the paused jobs back online once each has been updated.

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33

Is it the account you have created for AI ?

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34

If itā€™s design or audio resources, I wouldnā€™t doubt that a skilled developer could create an auto-phonefarme system integrated with MidJourney or SunoAIā€”itā€™s entirely feasible :))))).

They could either block it from the start, choose to moderate, or accept the expansion of resources and then deal with the cleanup, which could be quite exhausting.

35

The biggest account that Iā€™m aware of is BlackBoxGuild, who sell stock footage - we currently sell 1.1M of their items, but I know that their full catalogue is significantly bigger than that.

There are some very large Photo accounts as well, but I think that Blackbox is the biggest one so far.

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36

Hi BenLeogn,

Thanks for the update. Is there any ETA to resolve that issue? Actually, we have worked hard to achieve this milestone to upload more item and contribute more to the marketplace. But, suddenly we know about the issue and we are not able to upload more itemā€¦

Very exited to get access to upload more item and add more and more contribution to the marketplace.

Thanks!

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37

@BenLeong
Same here as @awaiken , canā€™t wait to see us in the world of Elite! If you get an estimated time of badges issue resolution, please let us know!

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38

It seems they are not doing good at the marketplace but I could say they are pretty doing good at Elements with a million+ item.

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39

Over 1 million items uploaded in less than 3 years.
Itā€™s funny how they started rejecting my AE projects, produced with a stock-footage approach, just because they were too similarā€¦ then I look at this profile and in the first page there are over 20 videos of polar bears.Where are the snitches complaining about similar items littering EE now?

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40

Oh no, itā€™s a common occurrence. They told us music authors they were working a way to credit music in video templates on Elements. Theyā€™ve supposedly be working on it for over five years now.

How is it possible/desirable/fair/not suspicious?

A million items for less than a thousand sales??!! What the hell is going on there?

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41

Every authors here are equal. Some more equal :slight_smile:

They have 2m+ items at SS. Pretty sure the number will go up soon.

If you google the username, Bond5/SS comes first. Itā€™s not a ā€œpersonalā€ account as itā€™s another marketplace, probably has some deals with SS/Envato

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42

@awaiken @theme_land Iā€™ll definitely update you on the badges as soon as I have more information. The Market team has finished updating a few other systems this week, but I donā€™t have an ETA from them on the badges yet.

For those asking about BlackBox, most of our biggest Photo and Video accounts tend to be larger agencies and similar businesses. Sales for both of those item types have come almost entirely from Elements for several years now: while most content types still rely on Marketā€™s upload and item management tools, the focus for all of those authors has been primarily on Elements.

We have been gradually separating the content management tools (item upload, review, publishing) from the shopfronts (Market and Elements), so that these systems can be updated independently. Currently, Marketā€™s all-in-one approach means that system is very complex and difficult to maintain.

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