I am a complete newbie to this as my developer usually deals with all things technical, however, he is off the grid.
I have purchased Enfold (single licence) and have uploaded it to my client website, however, I am unable to link it to my account. I Created a token but get an error message. I am unsure about the previous licence but the new. version has an annoying image of ‘man with headphones’ at the top of each section (please see attached screenshot). can somebody please help advise of the steps I need to take to link things up and remove the image that is coming form the Kreis website?
Hi, I have contacted them but the wait time for a response is up to 4 days
I have also contacted my hosting company, they think there might be some sort of permissions issue so are looking into it for me. Can I just say, they are the best hosting out there - the best support by a long way with very quick response times from super friendly staff 24hrs a day. Thank you
@Graficsofa - yes custom css - this should in theory make the image disappear from the screen but it will be still there in code view.
Otherwise you need to login to your wordpress admin, view the homepage in code view, and then remove the lines concerned.