Ellethemes support no longer exists??

I recently purchases an Ellethemes theme and I can’t even get their support now even though it’s supposed to be 6 months. What is going on? Can I get a refund?

It’s possible their support website is temporarily down due to a server issue. You can try emailing the author from the contact form on their profile page here: ellethemes's profile on ThemeForest

If the author isn’t responding to your support queries then you can open a refund request at http://themeforest.net/refund_requests/new

Thank you, I will try to reach out to them as you suggested.

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