If you bought theme on the themeforest.net, please contact directly to support team (create topick at the forum - http://spyropress.com/forums/elementy-multipurpose-one-multi-page-wordpress-theme.html), they will give you the most detailed answer and help to solve problems. Thanks.
Direct at forum: http://spyropress.com/forums/elementy-multipurpose-one-multi-page-wordpress-theme.html – Here you can start your topick and ask questions. Forum at first priority.
Support available hour: Mon-Fri / 9 am-5pm (GMT + 7)
If you you will have any problems in the future, please contact directly to the support team.
In accordance with Envato rules, support provided only for buyers, who made a purchase on the themeforest.net website.
Full terms and conditions of the support you can read here - https://themeforest.net/page/item_support_policy