Elements Couldn't proceed my payment

Hi, Can somebody help me, just received an email.

Yikes! Your Elements payment didn’t go through.

We weren’t able to process your payment of $$$$$.

Are you sure you’ve entered all the details correctly? Please make sure that your details are correct on your account. You can update your details here.

Which details do they mean?

Hi @BlackEyeDCat,

I think if you click on here link you will get what info you will need (it will take you the details page.)

Please contact Elements Support. Elements Support Team will be happy to help.


Unfortunately, there is no hyper link on text “here”. The only clickable link is on support

Please contact support. they will be happy to help you. Thanks

1 Like

I’m sorry, man, most likely this is the case