They will fix it probably tomorrow, don’t worry it happens
Same problem here, math
Phew, looks like I’m not alone with this
earning is not showing after tax for 22 sept
Same problem here
Hi all! The Earnings report is currently being refreshed to correct this - I’ll post here to confirm once the After Tax data is available on your Author Dashboards again.
Update: The Author Earnings report in your dashboards has now been refreshed, and all After Tax data should now be available.
That’s right. I can see After Tax Earnings ok now.
@BenLeong The After Tax problem again, not available.
Thanks for letting us know. It looks like the same issue we saw yesterday - we’ve verified that all the underlying After Tax data is fine in our internal systems, but it’s not going through to the Author Dashboard as it should.
We’re running an update of the dashboards now, which should be completed in about 3 hours from now. Our data team will also monitor this over the next few days, as they look at ways to mitigate it in future.
Same here again
It is again today in total earning tab. But not in latest daily earning. After tax not updated in total earning.
Problem fixed. No more issues