Downloaded item is not same as displayed slide

Hello, I have bought an item, but after downloading,
I realized that it is not the same item shown in the preview.
It 'a another different.
How can I have the item shown in the preview?

Hi

I would like to recommend please contact Item Author and let them know How to Contact your purchased Item Author (you can use comments to post your query in theme comments page), Item author will be happy to assist you.

Thanks