Download not available - to many dl's

I have this message in my downloads page for one specific product

Download not available

Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours. That’s the daily limit! Come back in 24 hours to download it again.

Been there for a few days and I have not tried to download it multiple times!

It needs to be updated.

Check your downloaded items and make sure noone else is accessing to your account. If the issue persists, contact Elements support.