Download not available Item removed by either staff or the author

Hi

I purchase many codes from the codecanyon store. Many of them just deleted before the support end or even before I use them. I try to instal previous download version but I can’t validate the code with Envato.

What can I do now ?

Is there to get my downloads and validates ? Or can I ask for refund ?

regards

Open a new ticket here - https://help.market.envato.com/hc/en-us/requests/new

Hi,

Envato display notice on your download page and in your mail also to download your product immediately as items may be removed from time to time.

May be author has removed their item from market place. You can create a ticket at envato as suggested by @mixturethemes

OR if you have author support email then you can ask them.

Screenshot_2018-10-02%20Downloads%20CodeCanyon