I purchased the Osteria theme for $125 yesterday, but the download link does not work. I have submitted a support request more than 24 hours ago with no reply. If there is anyone here that might be able to help or expedite this issue, it’d be appreciated. My ticket # is 831639. Thank you.
Hello,
The author has posted this in their item comments:
We’re currently getting some assistance from the Envato people regarding this issue and we hope to resolve it soon. In the meantime, please write us at hello@pixelgrade.com so we can hand you the installation files. Also, please confirm the purchase code with us in the email.
Hope that helps!
Thank you for spotting that! I’ve sent off the email. 
1 Like