Download Limits

Got this nag/message I’ve never seen before on the Download page:

“Download not available: Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours. That’s the daily limit! Come back in 24 hours to download it again.”

I’ve NOT downloaded that file or any others in a week or so. BUT I regularly patch my Avada theme (licensed copies DEEP in double digits). Is the system somehow counting my patches? Even more interesting, the nag only shows on ONE of the entries on my download page.

Any insights? Thanks in advance.

The best option is to ask the author https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author or support Envato Market Help and Support

1 Like

Hi,
Please contact Elements Support. Elements Support Team will be happy to help.

Thanks