I need this download or my money back – can anyone help??
Do you mean that the item is broken? Or that it will not download at all? Is it in your downloads page? E.g. WordPress Themes & Website Templates from ThemeForest (assuming you are logged in)
There is some kind of glitch. To reproduce,
- buy a template ( as a new register)
- use paypal to pay for the template
- go to your email and respond to the " confirm email" email
- Go to the downloads page ( as instructed )
you will be told to confirm email before download.
- but you have-
so you go back and try again
and it says - you have already confirmed
so you go back to the download page and refresh - and it says - please confirm your email. ** sigh ** - BUT! i managed a work around – i asked that a second email be sent.
when I confirmed that email - the stand-off was broken and i could access my downloads.
Thank so much for tour quick reply – i have to say it was a horrible first user experience — worth patching imo x