Does it take a long time to process an update to an item where files are changed?


#1

When I simply update the name or tags of an item, it gets reviewed quickly, within an hour. However, if a customer were to ask me for a different version of a sound, obviously it’s going to turn them off from AJ if I tell them to wait 14 days. So, if I make an update to an already-approved item where I include or change the version of the audio files themselves, will they also get approved within the hour?


#2

Hello ! All information on the update is here http://quality.market.envato.com/audiojungle
7


#3

So isn’t “trusted update” a common thing? My updates do not show up in the queue for title, tag or even main zip file updates, it just says “trusted update” in the update notice.


#4

No, it’s a bonus. :slight_smile: The common thing “update creation”.
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#5

I wonder how one earns such a bonus then? I probably annoyed them often enough with requests to change the title :grin:


#6

If you frequently update items and do not allow errors in the update and do everything correctly, then in time they give status " trusted update" .


#7

So if I simply want to upload a different version of an item that is already approved, I have to wait the full review time and lose a customer?


#8

You need to wait one day to update the item.


#9

If it is really to be considered a “version” of your existing, you update the main zip file and preview of that item and the description. Takes a very short amount of time to get reviewed this way.


#10

Hello,

I had the same question for new edits of an existing song.
I am quite slow at producing the perfect 1:00 and 0:30 edits, so I was wondering if I could submit the main song, wait for approval or rejection, and if approved, at a later date, edit my item and add the extra edits…


#11

Yes you can