Does anyone know how to get Apply with LinkedIn working correctly?

I’ve bought JobCareer and am in the process of creating a working website. I’ve put in all the correct API’s for LinkedIn and am able to apply for a job using LinkedIn… that is… the system will create a user containing name and emailaddress… and that’s it.
No photo, no link to the LinkedIn profile or any other information.

I’ve tried to raise a ticket, but no response
Regards
Fernando