Documentation showing "Unrated"

Hello everyone!

Why the Documentation field is showing as Unrated?

It should display Well Documented right?

image

It used to happen to me once. I opened a support ticket to Envato and it was updated to Well Document.

It happened to almost all the latest items approved yesterday.

Fixed. Cheers.

2 Likes

Hi everyone,

the same problem now we have, in spite of detailed documentation, it’s still remain “Unrated”. Can anybody help to change that status of documentation?

Thanks

Hello,
I have the same problem here in my item :

It’s unrated too

Hi,
I have the same problem here:
[link removed]

hi @payothemes contact with Enavto author help center they would like to assist you.

Thanks!