Documentation showing "Unrated"

Hello everyone!

Why the Documentation field is showing as Unrated?

It should display Well Documented right?


It used to happen to me once. I opened a support ticket to Envato and it was updated to Well Document.

It happened to almost all the latest items approved yesterday.

Fixed. Cheers.

1 Like

Hi everyone,

the same problem now we have, in spite of detailed documentation, it’s still remain “Unrated”. Can anybody help to change that status of documentation?


I have the same problem here in my item :

It’s unrated too