Do refunds go back to credit card or envato account balance?

There is nothing about this in FAQ’s or refund policy, so I thought I’d ask.

Thanks

In Envato Account Balance

If it was a direct payment with a card, then it should go back to the card. If you bought Envato credits with a card ($20/$40/$60 etc), and then used those credits to buy an item, then the refund will go back to your Envato credit and not your card.

2 Likes