So, the story goes like this. Applied for the Payoneer card. Got the card. Loaded money in. Happy with the card with my money!! Yay! Went to the city! Aaaand started doing some tests by withdrawing and purchasing.
Ok so, I live in Lithuania so ~2,5 LTL = 1 USD (Master Card Rates)
I withdrawn 100LTL at atm and 44,73USD (111,8LTL) were removed. Ok so its 3,25USD(8,1LTL) for the withdrawal + 3% (3LTL) - ALL GREAT! ok… not that great but At least as promissed.
And then I decided to pay with the card for some coffe and food.
I bought two cups of coffee - actual price in cafeteria 11,80 LTL - bought it… and 5,80USD were removed from my card. Wait a minute ? The purchases made with card has to be free + 3% if your card is issued outside US OR in a currency different than the card currency right ? Ok so 5,80USD is 14,5LTL . Where did the ~2,70LTL go ? Hmmm… Weird.
So now I thought ok this has to be something I missed… I went and checked the fees in the official page. Yeah its free + 3% if your card is issued outside US OR in a currency different than the card currency. obviously 2,70LTL is not 3% of 11,80 LTL…
Ok i went to different shop and I even asked if their bank is different and then bought some food with the card. The actual price in the shop was 31LTL. And after the purchase I checked my card… 15.26USD was removed for this particular purchase. WAHHAHATTT?? 15.26USD x 2.5 = 38,15LTL…
38,15LTL was removed from the card for a 31LTL purchase ???
Thats supposed to be free + 3%
“*There is a fee for transactions originated in a country outside of the country of issuance OR in a currency different than the card currency of up to 3% above all fees assessed by MasterCard.”
So you are saying the mastercard took it? Ok, I need to know that. What fees ? where ? what for ?
And Now I am waiting Nissim to see this thread and explain where did every missing dollar went because that is absolutely not tolerated and the fees explanation is misleading.
PS: I don’t actually care too much who and why takes that missing money. i used your card and alot of that money goes to the wind… that is total waste.