I recently purchased a WordPress theme from ThemeForest, and initially, the support from the theme author was excellent. They were responsive and helpful during the setup process.
However, after I left an honest 5-star review based on that experience, everything changed. Once the review was posted, their support completely stopped. They no longer respond to my messages, and I feel ignored.
It’s disappointing because I genuinely appreciated their work and wanted to support them with a good review. Has anyone else experienced something similar? What should I do in this situation?