Below is a chat transcript from today 95/22/2015. I tried unsuccessfully to get our refund issued. Prashant Thakur refused.
ATTN ALL: BEWARE PRASHANT THAKUR false promises, fraudulent claims!!
You - Click here to change
would you like to proceed with our 950 USD refund today?
Chat started
Prashant Thakur joined the chat
Prashant Thakur
Prashant this side
Prashant Thakur
What message did you receive as a reply from my side ?
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I’ve received quite a bit of feedback , privately and publicly from publicizing the issues with your company
Prashant Thakur
I am not talking about feedbacks… Everytime i emailed you, I reverted with the same message.
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I don’t understand
Prashant Thakur
Everytime in my email I stated i am happy to do the website with you but you will have to stop whatever you are doing.
Prashant Thakur
Else forget it
You - Click here to change
i’ll go for the refund option instead. There’s too many people out there who have problems with you
Prashant Thakur
Ok
Prashant Thakur
then why do you email me about going forward with the website again and again ?
You - Click here to change
You know as well as I we can’t work together
Prashant Thakur
Who way pay for the efforts we put while working for your website ?
Prashant Thakur
We uploaded three four times and you kept on deleting the theme again and again withouht even informing us ?
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of course, it was full of security flaws
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you KNOW this
Prashant Thakur
But y were u deleting it ?
Prashant Thakur
Who will pay for the work that we were doing again and again ?
Prashant Thakur
everytime you deleted we lost all our work done
Prashant Thakur
and you never ever informed us before deleting.
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all the function calls and references to travelfairindia and other websites was security flaw as was saving of credit card information. We can’t base our business on security flaws and reliance that the websites that are called for functionality in the theme will always be open. They have no relation to us and are not releted to expedia either
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All I ever wanted from you was the functional theme that didn’t reference any of your company websites and stored credit card information securely. We went months working with you on this. You could never produce. Can you produce this now?
Prashant Thakur
I have wasted lot of my time doing the same changes again and again on your server. I can’t waste anymore. As we have already invested much time on our server, who will pay for the work we did on your server ?
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To refresh your memory here is a small list of problems with your latest version:
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- If a person is already registered on the site, and forgets password, where is forgot password link?
- Where is link on menu or anywhere to look up Booking or Intineray #
- Home Page search date starts too far away, if someone jumps on and needs something today, they can’t book it
- The sign up for special offers does not work
5)is the Sharethis Publisher ID correct
6)Skype still says webconz in the footer code - There are still multiple instances of incorrect CID (476246) and incorrect api (czzps???)
8)Check Booking Status ? How - Multiple instances of wordpress-travel-affiliate-theme.com in code and href
- Multiple refernces to thewebconz.com/demo and the webconz.com/demo/marcus
- Still Travelfaironline references
- you have built in user rewards and redemption but do guide or reference how to use it
- why is ther hear as user.php here?
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AND credit card information all stored as one file security risk
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Please clarify: you want to be paid for work on an insecure non functional, non-tangible website instead of getting in there and making it safe and functional?
Prashant Thakur
No credit card information are saved in the database. We do have forgot password link there in the registration page, Skype name is somethin customers can edit from teh admin section.
Prashant Thakur
You stated in themeforest that i use to steal credit card information ?
Prashant Thakur
and then you expect me to reply to your email ?
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You store all credit card information and retain full access to that information and even run it through functions on your own servers
Prashant Thakur
I noe better about my code.
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We just wanted the safe secure functional product. We are ok with the refund and we will forget we even knew you
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Do you still have my paypal payment references or would you like me to send them again? There were 3 payments
Prashant Thakur
Who will pay for the work we did thrice and four times ?
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Clearly you were still developing the theme and all progress you made and errors we helped point out helped you tremendously. We won’t charge you for our consulting work
Prashant Thakur
Hah
Prashant Thakur
I will have to leave now
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to be clear, there is still no functional product, and no refund?
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I’ll post this response to the public boards as well
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??
Prashant Thakur
I will have to leave for today Joe.
Prashant Thakur
We are closing for the day.
You - Click here to change
So you refuse to refund our money
Prashant Thakur
Who will pay for the work ?
Prashant Thakur left the chat
Chat ended
NO REFUND ISSUED
webconz_scam@plaza-vacations.com for more information