Difficulties in subscribing to Envato

Good morning everyone
I have been having issues in subscribing to ENVATO ELEMENT. It always display this error ‘check your transaction detail’. Meanwhile I have all information correct.

I want to be clear on something, the page is requesting for a credit card but I have been inputting a virtual dollar card details on the subscription page. I want to believe that is where I have been getting it all wrong.

Please I need your help everyone. Thank you!

Hi onasanyasheyahnu,

Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!