So when we started using Elements we were offered an introduction offer of $19 as we joined early even when the website was in BETA the system on how the price plan was going to work on Elements was going to increase from $19 to $49 through time, which never really happened and this could look like false advertising as we signed up early with the understanding we would get access to everything.
We then went through a period of not being able to download items as well as other issues, but we were okey with that as the website was in BETA and we felt we were helping an new venture succeed.
The earlier you join. the more you save. Forever now you could say we are still able to keep our $19 introduction plans but these plans are now limited plans as we don’t have access to the full range of elements.
So throughout this trial period people had reached out on Twitter, Facebook etc to ask about other items being added for example:-
Will we get access to everything that is added?
Hi Mike, be assured you will have access to everything.
Can you tell me when you think WordPress will be added your CMS collection? The reason we signed up! ‘CMS coming soon!’
Hey, we’re just in the process of finalising dates now. We’ll let you know shortly!
Can you tell me if you will be adding WordPress, Videos to Elements?
Great News! We will be adding these new items throughout time.
These posts are from 2016 under the understanding the introduction price was all we needed. Not once did anyone say to anyone these would be available under a different price plan.
When we started with Elements it was very basic and it was this false hope that made people continue to pay when the website was broken/faulty and very limited, it was these responses which kept the $19 users.
So now you have a annual cost of $348 which is not $19 per month because that was a limited time offer exactly like we originally signed up to, can you see why users might not trust this advertisement?
So you have been asked by a lot of users what is going to be put in place to honour our loyalty? Have you found a solution? We feel it’s a bit like blackmail, the saying you snooze you lose comes to mind.
Someone must understand this is an unfair way to do business, it was a false claim in the early days that the price would increase, or even if the price does increase to $49 in like 5 years it was misleading on advertising.
We are not asking for it to be free or included within the $19 plan well I am not I just want an offer of a discounted annual plan or an increase in the monthly plan.
The offers which has been offered have been offered to everyone, you have to remember we have been using this service at a limited item time and when the website was non accessible at time times. These users which signed up at this new annual plan must be rubbing there hands together and looking upon us other users as idiots for funding you, as you grew.
Please see attached the original advert, which you can see is misleading and actually false advertising.