Did not receive email confirmation link after purchase from envato.com


#1

Hi,

I have purchased total theme on cyber discount offer by paypal account but did not receive email confirmation link after purchase.

I wen to download folder and found below message "Confirm your email address to complete your order.

We previously sent an email to … with a confirmation link.
Can’t find the email? Resend"

I tried with resend button butt No luck. Any suggestion?


#2

Hi

Have you checked your spam/bulk email folder? It can be there. Then you can confirm your email. Make sure you didn’t misspelled your email.

Regards


#3

There may be some delay time to time. Try again and if it doesn’t work, contact support