I noticed that in my earnings report for audio jungle, it listed that I made less than half as much as was previously listed in my account just a few days prior and I also have not received an email notification of a payout as I normally do since I was over $50. Has this happened to anyone else?
To be clear, this is did not arise out of a discrepancy in the earnings rate vs revenue, this was all net profit.
Was there a refund for the purchased item?
If not, write to the support service.
I think you had reversals, basically this ar ilegal or disputed purchases, I had last month about 600$ worth in sales with reversal.
What I can tell you is that Envato never steals money from contributors! They are playing a fair game.
That’s for sure. It never happened.
That’s what I used to think too, then this whole thing happened. I don’t see any reversals or refunds listed.
Hi,
Get in touch with Envato author support team they would like to assist you.
Thread Closed Reason >> Call Out Other Author/users.
Thanks!