developer forget 6 month support policy and serve best to every client.

Dear Developers / Seller,

I purchase upto 20+ product on codecanyon, but always I face major issue with seller.

Script price $99, with 6 month free support but after purchase maximum SELLER clearly mention pay more for support fees directly to bank or paypal or other platform.(NO FREE SUPPORT- NO REFUND)

Thanks to fiverr and other supportive website. who atleast help at lowest price and dedicated support.

time to quit envato after 3 years.

It’s not true for all authors. A very few authors can be like this but in that case customer should to report it directly to the envato support. Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

Maybe he’s asking additional payment for the theme/script customization which is not included to the purchase?