Deregister Purchase Code

Hello to all,

I would de-register a purchase code from a test website, and use the code in new website. Unfortunately if I use the code, in new web site, the code it tells me that it is still registered.

I remember a website of envato, where put the purchase code and the code was deregistered … unfortunately I do not remember the site.

Thanks for the assistance
Best regard

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Hi there!

Envato does not have any system for managing purchase code registration. This is instead handled by authors with their own individual systems. You’ll need to reach out to the author of the theme for instructions.

Let us know if you have any questions! :slight_smile:
Bailey

2 Likes

Hello,
thanks for the quick reply!

then contact the author of the theme.

Graize again.
Regards

And just in case you need it, here are instructions on how you can contact an author:

Thanks!

1 Like

Metoo facing the same issue.

Then try to use the same solution - contact the author of your theme