I am writing to report a persistent issue I am facing with your AI video generation tool. I initiated a task to generate a video from a single image approximately half an hour ago. However, the status has been stuck on “1 minute remaining” since then, and the video has yet to be generated.
I understand that occasional delays can happen, but this prolonged hold-up is affecting my workflow. I kindly request you to look into this matter and assist me in resolving it as soon as possible. If there is any technical issue on the backend or if I need to take any further action from my side, please let me know.
Looking forward to your prompt response.