Deceptive advertising - Envato Market vs. Envato Elements

I feel like I’ve been duped. Classic bait and switch where I’m browsing Envato Market, got a popup to have unlimited downloads. I buy the yearly subscription and discover that it is NOT for the Market, it’s for the Elements.

I try to cancel and it says that I’m basically STUCK with no recourse or refund. I guess I’ll be calling my credit card company to dispute this. This is TOTAL DECEPTION and not honorable business practices.

I already subscribe to other Envato products but now I’m questioning those decisions as well.

Anyone know how to get in touch with Envato? I don’t see any email or telephone information.

If you haven’t downloaded anything then contact support who should be able to help

Envato Elements Help and Support