Hello everyone!
I want my buyer to offer customization of my items. Can I write about it in the description of the item? It’s not against the rules Envato? Thanks for the advice and have a nice day =)
Thanks for the advice and have a nice day
Hello everyone!
I want my buyer to offer customization of my items. Can I write about it in the description of the item? It’s not against the rules Envato? Thanks for the advice and have a nice day =)
Thanks for the advice and have a nice day
I think you can do anything with your FAQ in your forum or tickets when you provide support for your customers.
Thanks for the reply! I think so too, but wanted to make sure.
No problem for this thing, I think have a lot of authors provide customized for their product, why not when you are the best choose for your customers with your product and provide customization service for them?
I agree. But I guess Envato wants to promote priority Envato Studio, that’s why I had concerns.
Keep in secret and just do anything you need to keep it, haha
Hello
Here is a helpful Help Center article which details what you can and can’t do with item promotion - https://help.market.envato.com/hc/en-us/articles/203039224-Item-Promotion-Guidelines
So you wouldn’t be able to offer customization services as an incentive to purchase.
Thanks!
Hello KingDog!
Thanks for the reply. Your link helped me find the right information. I saw this paragraph: “Provide installation, customization and premium support services above and beyond the Envato Market Item Support policy from your own website.” I wasn’t going to offer the services of customization as a bonus. I’m talking about additional services. Further details I want to place on your website. In the description of my item I just inform the buyer that it can order customization services. It’s a faithful interpretation of the rules?
Yes you can offer your services as long as it’s on your own website Your item pages, profile page and item documentation cannot contain links to outside services - https://help.market.envato.com/hc/en-us/articles/202500324-What-Links-Can-I-Place-In-My-Item-Description-Preview-or-Download-
Thanks!