Customers on a woocommerce report card skimming

Hi. I hope I am posting in the correct area. Has anyone had reports of card skimming on their woocommerce site? We are using Flatsome theme and customers keep reporting that their cards were stolen after checking out. I need help.

I don’t think so, this sounds more like their servers were compromised, it’s less likely to have something to do with Wo or the Thema.

Have you consulted with your cyber security department? If you still don’t have it, it would be good to hire one so that it can help you.

Best regards