Customer Support Specialist - Part time

AA-Team is looking to take on board a motivated Customer Support Specialist with mid level HTML/CSS / Experience with php programming. We need someone that will work 2-3 hours a day max.

If you have:

  • Excellent ENGLISH skills (written ).
  • Debugging tools like Firebug, Chrome Developer Tools or similar tool for web
    development.
  • Ability to identify, analyze and interpret customer issues.
  • Medium level knowledge of WordPress: ability to use, install plugins and themes.
  • Mid level - PHP, HTML- CSS
  • Previous customer support experience

Job description

As a Customer Support Specialist you will be in charge of…

  • Providing customer support for customers from across the world.
  • Resolving effectively and in a timely manner the incoming tickets (via our own support system) to build customer satisfaction and loyalty;
  • Performing settings check on the customers’ plugin and theme;
  • Providing fixes for customers on their installs.

How to Apply

Please send an email at alexandra.ipate@gmail.com with the subject : Customer Support Specialist for AA-Team and the following informations:

Your expected monthly salary in US Dollar ($)
Previous jobs or experience.
Details of your experience with Wordpress.
Your time zone (Where you will work from?)
Your social profiles ex. Facebook, Twitter, Github, Dribbble etc.

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I sent the email. :smiley: