Customer Support Platform Suggestion Needed for Our WordPress Theme

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marketing
themeforest
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#1

Hi mates,

We are developing one Multi purpose WordPress Theme from some months, Luckily after adding tons of things and doing lots of testing, We are in the last stage.

It’s obvious that, We have lots of hope on that after putting these much efforts, So We want to prepare at it’s best before submitting them on ThemeForest.

My Question is : Do you have any suggestions for Customer Support Platform? Any Theme for that or Any Ready made code?

  • We want to give Support ticket generation/view Options
  • We want to give them knowledge base and blog section on that
  • Buyers should be submit purchase code and we can test that in panel (Optional)

Please do recommend some best options for this. We want to provide as much as possible quality support and We need simple and user friendly back end.

Thanks in advance,
Sagar R Patel

#2

Hi,

Try these.

  1. Ticksy.com
  2. Freshdesk.com
  3. OSTicket
#3

Just wanted to know: Have you personally tried any one of them?

#4

I am using ticksy which is created by a TF author @BoxyStudio

I have tried osticket but haven’t used freshdesk

#5

Try this one https://codecanyon.net/item/fast-wordpress-support-ticket-plugin/19878754