Hi there, could you really add a optional personnal note field and the date of purchase under the item in the download section ? that would really help your customer to:
- add a personal reference (project client, number …) when buying a theme
- quickly identify which product was for which project when it come to update the licence key for example
- add the appropriate licence to the right website (theme forest for example)
With the recent Avada policy change regarding activation, if you have several purchases, it will quickly become a mess to distribute the licences to the right website (unless you create your own licence list on your computer, which i think it’s not the customer responsibility). I have actually “only” 2 avada purchases, but i’m thinking of people who have lot more… I believe it’s not a huge technical challenge for you but for sure it will be an improvement for the customer service.
Thank you to consider this request seriously.