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Envato Authors Theme Authors
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Hi

According to envato refund rules customer not eligable to get a refund. as customer mentioned their situation and requested you to give refund now refund depends on you.

Here is all the information about refunds:
Envato Market Refund Rules

Thanks

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Thanks

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rating is the customer experience not related to refund. by the way I can’t see any profile in your account! do you mean from rajesh… account?