Credit Card Charged Twice

Hello,
I recently purchased “ComboPoster - FBInboxer Addon” from codecanyon. After an unsuccessful credit card payment attempt, I made payment with another credit card. I have now also received a notification from the first credit card that the amount was charged to my card. I’ve ended up paying twice for the same tool.

Can you look into this, please?

Thank you
Best regards

Praveen

Hi,

Thanks for asking your question at Envato forum.

Open A Envato Help Ticket:
Something i have purchased
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=170903

Making Payment
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=133386

They would like to assist you.

Thanks