Hello, I already submitted this ticket a few hours ago and it was closed asking to extend my support to be able to provide any help. However, I don’t think it’s logical to pay 40 euros in order to get assistance without even knowing if you’re capable of fixing the issue… an issue that has been going on for months now. I’ll repost my ticket again in hopes that I can at least get a clearer answer, whether this is something that you can fix or not. URL and screenshots were also provided to check the issue, but will leave the URL of one of the problematic courses again at the end of this note:
Ever since the latest Coursector update, Coursector and Learnpress are not working well together. All of a sudden, a lot of changes made to the website were missing and the layout of every single course is off and impossible to use. Students haven’t been able to access their course as we couldn’t avoid updating Learnpress (to avoid the issue) any longer.
This came as a shock as the last thing we expected was for the problem to be coming from your theme, developed and sold with Learnpress as a package.
We need to know if this is a problem that can be solved or do we need to ask for a refund and start using a different theme.
Thank you in advance.