Without updating anything in my Avada theme, the country and state down-down menu options in the GiveWP plugin no longer appear once selected. The selection is made – the State option will change to whatever country you select – but you just can’t see it.
GiveWP claims this is an issue with the theme. I don’t really want to change the theme so I’m looking for help on how to fix the visibility of the country/state selections, probably with a CSS snippet.
Hello @ThemeFusion and @ThemeFusion_Support! Is there a known issue with the Avada theme and the GiveWP plugin, wherein the country and state drop-down menu selections don’t appear? I’ve been working with GiveWP support for two days and they claim it’s a theme issue, even though there haven’t been any updates to theme in the past week that would suddenly render these field selections to be invisible.
Thanks for the follow-up, @ThemeFusion_Support. GiveWP support claims it’s a theme issue that’s blocking the selection visibility, which is how I found myself here. EDIT (reading the clarity): I’m unable to locate a proper login for ThemeFusion.
As for my ThemeFusion support username? I purchased the theme in 2013 and handed it over to a third party for installation and site management, and we reclaimed the site management back from them over the summer. I have no functional login for Envato (no email address I try is recognized, nor the email address of other pertinent employees) and so this is ThemeForest login, where I purchased the theme.