Could not publish the Shopify theme template (Planet) on Shopify platform.

Envato Customers Web and Code
#1

Hello to everyone, After download and publish (Planet) Shopify them template. the process completes successfully, but when previewing the website pages all the contents are disabled and can’t click on them.

I tried other themes it works successfully. any one the problem happen whit him and find a solution.

#2

There should be a problem then with your template. Try to download the template from trusted source.

#3

It has been downloaded from the same Envato website.

#4

You should contact the support agent then, I am not sure how I can help you with this.