Corrupted Files

I’ve had problems with two different video template files today. One was “3d-animated-icons-toolkit” and the other is box-logo-L6SAJEW. The files are throwing up error in Adobe AfterAffects 18.2. I tried to use the files on both a M1 MacBook and an Intel iMac.
Screen Shot 2021-05-21 at 2.16.58 PM

I tried to open the Box Log file on my PC and it said there were 12 missing files.

Is this the best place to log these problems?