I have uploaded 5 items in codecanyon and rejected 4 items. I don’t know why my item is rejected. You guys don’t exactly explain them or you don’t exactly give the reason for rejection. All the items we make are designed and developed by ourselves. And if you want any proof, we provide it. Sometimes we think you guys are joking with us. Because we give time for the item to be made. And after uploading, you guys send an email of rejection. Please understand us if there is any mistake on our part.
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What’s your rejection message?
Here is the feedback from our review team:
unfortunately we found it isn’t at the quality standard required to move forward, and you won’t be able to re-submit this item again.
- Copyright violation
This app is live in google play console but google play console team doesn’t say bad quality. We also tell you that this app has 2L installs and 40% active users.
Please let us know if there is any problem while uploading or if there is any error in the application. Let us know so we don’t make the same mistake again.
I hope you undersatnd.
Create a ticket and request additional information which part of the item is causing the violation.
Hello @ki-themes
Please explain which option to select while generating ticket.
there are two question:
1 : Hi, what can we help you with?
2: Tell us more ?
Please let me know which option I should select for a better solution.
“My items and uploads”
Hello @ki-themes i created a ticket. If there is a problem, I will contact you
No need to contact me, I don’t work for Envato.
Keep in touch with support.