Content custom sidebars disappears

Envato Customers Web and Code
1

Hello,

I’ve created three different sidebars (in BeTheme Options) and filled them with several widgets in the widget area. In different blogs I added the three different sidebars and they showed up on my webpages. So far I managed it. However, when I want to add new widgets or change something in the sidebars, all the content has disappeared again! So, everytime I have to add the widgets again to put them in the sidebar… What’s going wrong? I don’t understand…

2

Hi,

Contact with your purchase item author hope they will help you out from your issue.

Thanks!

3

I can’t find the purchase code… But I’m using BeTheme for some years already!

4

Hi

you can check this article:

Thanks

5

It’s not there. Someone else has bought it for me, but I can’t ask it anymore. Is there any other way in Wordpress where I can find it? How can I use the theme since some years otherwise?

6

in this case only the purchaser envato account can collect purchase code. So, please contact with them to get the purchase code. Envato Item download, item purchase code and item 6 month free support only for the original purchaser account.

Thanks

7

So when you got questions after 6 months you don’t get help anymore? Pfffffff

8

if you ask any technical query from the original purchaser account then author will be very happy to asnwer you. But for getting item support after 6 month you have to extend support for the new 6 month. Also it is depends on Author they can assist you or can ask to extend support. Thanks

9

Ok, I got the purchase code, but I can’t register… All the time the system says: username is invalid. I tried so many, it keeps saying that.

10

Hi

Please make sure your purchased username and your input username is 100% same (case sensative). all should to go for the original purchaser. If you have still issues then please post a commnets into the purchased/concerned item commnets page, Item author will be happy to help you.

Thanks

11

Even when I use the purchased username it says invalid. Where can I find the purchased/concerned item commnets page exactly? Sorry for the many questions, but I find it all complicated. Should I look on https://themeforest.net/, https://forum.muffingroup.com/betheme/ or on Envato…? Thanks!

12

you can comments here:

13

Thank you!