Authors who previously received payments without delays continue to receive everything on time. But for you and me, nothing has changed on this issue. It’s frustrating
I don’t understand whether it’s only the authors from Ukraine who have not yet received letters, or whether authors from other countries have not received letters either.
bring back the old payment system
I think that the delay in payments is only for those who had it before
Letters about my payments were successfully received. Now we are waiting for the money to arrive
No money, no letter for now
Letters about my payments were successfully received. Waiting for money
I haven’t received the money yet. They take a very long time.
My payments were due on the 19th and 20th. There is still no money. It’s so expected. I wanted to believe that over time these delays would stop, but time passes and nothing changes
Today 8:27 AM, i have received money on payoneer from market and elements.
Hello colleagues,
I have not received any payments since February and I am unable to get my address approved by Envato’s banking partners. I provided the following documents to Envato’s banking partners:
Bank statement
Passport Ukrainian
Georgian Certificate of Residence
Georgian Temporary ID
However, I still receive the following response from the banking partners: “Hello, Thank you for providing all the other documents. Could you please submit a copy of your utility bill showing your name and address. Thank you for your co-operation.”
How can I provide a utility bill with my name on it if I am not the owner of the apartment but merely a tenant?
Please share any thoughts or advice on how to resolve this situation.
Thank you.
Try sending the lease agreement and utility bills in the name of the owner of the apartment.
This means that money is transferred on an individual basis.
You don’t need to be the owner of the apartment. Simply pay for services with your bank card via Internet banking. The payment receipt must include your residential address and your full name
Next, make sure your full name is entered correctly in “Payout Methods” and in your Envato profile
In addition to all this, I also wrote in support of Envato
It worked for everyone, it should work for you too
Thanks for the tips!
I just received payments from Envato Market. Now we wait from Elements
Money from Elements also arrived
I still hope that someday these delays will stop and we can get paid on time, just like all the other authors
I have not received any money from Elements.
Same story. Letter was received Jun, 17. Still no money. Elements/Payoneer
Сфотай договор аренды с видимой фамилией арендодателя, и счета за коммуналку на его фамилию за последние 3 месяца.