Consolidated thread for Ukraine payment issues (Market and Elements) - Feb 2024

I’m chosen as the last author who may paid or may not get paid.

I hope this will not lead to such consequences, as a young author I have just started to achieve a satisfactory result, I do not want it to end there, if this happens, I will have to give up exclusive authorship and use other platforms as well

1 Like

I did not receive any money from Elements.

Wow, still nothing. What region are you from Ukraine?

Lviv. Like everyone else, I confirmed my residential address, because the old address was from the wrong region. Envato sent me the money on the 16th, more than a week ago I received an automatic letter that I should receive the money last Friday. But I still haven’t received the money.
It turns out that Envato cannot control the movement of money and it is unclear where it disappeared. I can’t even start a dispute with Payoneer because I don’t know which intermediary transferred the money. Envato support does not answer this question.

1 Like

Hello, @BenLeong
I sent two messages regarding my blocked account in an already open ticket about payment I couldn’t receive. There is no answer. Should I create another ticket specifically dedicated to my blocked account issue?

How did it all end for you? Have US sanctions against you been lifted? What was the reason?

How quickly will the payment be sent and received in May?
I have not yet received an email from Envato for elements.

1 Like

I’m still waiting for a response from Envato support. All of my Envato accounts blocked. I can’t even access forum, so I’m answering via email.

1 Like

The season for delayed payments this month is declared open. There are emails about sending payments, but there are no payments.

1 Like

Lately, I have been consistently receiving payments approximately a week after the specified date.

1 Like

Today, i have received money on payoneer from market.

4 Likes

the letter arrived, you will receive the payment on May 16, for now there is no payment

1 Like

So all payments have been successfully received!

This month the delay was a little less than earlier. It gives hope.

2 Likes

The Elements payment was received yesterday but the Market payment isn’t received yet.

2 Likes

Same here

upd: just received from the Market too

2 Likes

today is May 21, there is no payment, it was promised that the payment will arrive on May 16

Unfortunately, this month it’s the opposite for me—longer than usual. The letter is from the 16th, and I still don’t have any money.(((

why the hell you introduce this new payment system. it take so long to receive the payment