connection

Envato Customers Purchases and Subscriptions
1

Hi,
I don’t remember which email I registered with. I received my renewal notice, but when I try to log in, I am told that this account is linked with my google account. When I connect with google, it’s as if I hadn’t already paid for my license, same thing with facebook. Is it possible if I give you my transaction number to tell me with which account it is linked please.
THANKS
Sandra

2

Check your email, you supposed to get the notice on your email that is the one registered.

3

Hi @sandragodcher1,

Please contact Elements Support. Elements Support Team will be happy to help.

Thanks!

4

Thank you, I couldn’t find where to contact customer service