Some of the users of my plugin are having an issue with the extracted archive not preserving folder structure. For example, instead of a file “index.php” being extracted to the directory “includes”, it extracts a file named “includes\index.php”.
Here is a screenshot from one user https://www.dropbox.com/s/9f7szvib7vzlab7/pedigree-pages.tiff?dl=0
As you can see, the filenames include their directoryname, instead of being in the directory. However, the ‘Licenses’ directory appears to work normally, this folder is added by Envato.
So is there an issue with how Envato is re-archiving my plugin? None of my testers are able to replicate this issue on any OS or Webserver, and the Envato reviewer doesn’t have any problem with their testing.
Has anyone else faced a similar issue?