I did my first password reset with codecanyon reset password. I used the login and password but it’s not working.
Please get back to me ASAP so we can fix this issue.
Hey there
check here, we hope its help you 
https://twitter.com/envato_help
https://help.market.envato.com/hc/en-us
I just purchased your plugin and it didn’t work. Please give me some direct
support. I don’t want to get a refund but will Password Reset it isn’t
working.
Hi
This is not our plugin, we have just supported, goto plugin page where you have purchase contact that author
we hope its help you