[CLOSED] IMAP connection broken (server response)

We are unable to configure bounce setup in mailwizz software, we are getting the following errors:
[CLOSED] IMAP connection broken (server response), using the following settings:
service: IMPAM
Port: 993
Protocol: TLS
We are using Zimbra server for Bounce setup.
How to solve this issue?

You can hire someone to solve your problem as this is a work beyond help.

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