It looks like ChurcHope is no longer being updated with no changes in 2 years and no responses to support within themeforest or on their forums. With Wordpress 5 around the corner this is a big concern.
Hi,
Your item author doesn’t providing support
But they giving a link about that theme faq
https://churchope.themoholics.com/faq/
Open a Envato help ticket
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=170903
They would like to assist you.
Best regards
The theme has not been updated in nearly 3 years. The FAQ are outdated. The theme forums have no answers to questions from anyone in nearly the same time frame. The last response to a comment on the sales page was 9 months ago. Seeing how many big updates are arriving to wordpress 5 - this should concern envato and all buyers?