Hello friends,
I recently read this article announcing changes to ThemeForest and codecanyon.
There will be a refund policy, comments ratings are public, etc.
This will also apply to authors of VideoHive?
- We, the authors, should be protected in some way against abusive buyers.
To avoid refund requests, such as:
“The item does not do that thing XYZ (note: I clearly indicate in the description of the item that this item does not do that), I need this feature or I’ll have to look for another item that makes it”
This really forces the author wants to implement this feature, or to reimburse the buyer.
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There will be a war between the authors top your competitor can easily destroy your product by purchasing your multiple time item, post bad reviews and still ask for refund.
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Finally, the customer with bad intent, asks refund but already has the package on your computer, since he downloaded.
I thank everyone who can enlighten me in any way on the news.
Thank you all !