changes outlined - Your game goes to black

Hello Envato Community
I submitted the game for review and these were the comments received from the review team: - Your game goes to black
I did not understand what is meant or what is required of me to modify it
Is the problem in the source code of the game
or the design
or the images …
Does anyone know what is meant by this .
Screenshot 2024-08-22 212432

Test the game. Probably after a while, the screen goes black/blank

Thank you very much for the reply, it has already been tested on 5 types of Android system and it works without any problems, in the preview I do not put any apk version for the preview, only pictures and video are provided, is the source code really tested if it works?

You cannot include APK file to the preview, I’m not sure what the problem is but could be the source. You can create a support ticket and request additional information while providing that it’s tested and you’re unable to find the “black” issue, it really doesn’t make sense.

Thank you very much, a ticket has been opened and waiting for a response.