Change envato login approved account (theme support)

Hi everyone,
I’m working with a company who have just purchased the Beyot theme from G5 Theme, and needed support. When linking to their support page, I used the envato login button - while logged out of my envato/Theme Forest account (in fact I was logged into the client account), but it nevertheless approved the envato login for my own account.

Does anyone know how to “unapprove” so I can link G5 to their account instead of mine?

Thanks,
Arthur

Hi,

Open a Envato Help Ticket they would like to assist you about your account locked.

Thanks!

Hi

I would like to recommend please contact theme Author and let them know How to Contact your purchased theme Author (you can use comments to post your query in theme comments page), theme author will be happy to assist you the correct account into their support systems.

Thanks